Maggie’s Story – How DuPagePads Transforms Families
“We could no longer afford to live on our own; my children and I began staying with friends. My kids are very active and I was afraid that we were wearing our welcome and would soon have no place to live.”
One of Maggie’s friends had referred her to DuPagePads, where she and her family received a case manager through our Family Outreach Program.
This program assists families who are homeless and staying at a temporary location to access services such as housing, benefits and employment. Last year the Family Outreach Program served 194 individuals, including 52 adults and 85 children. Of those served, 71% are now in stable housing.
In the Family Outreach Program, case managers work with families at a location that is convenient for them to make sure basic needs are met and develop a plan for long-term housing. Maggie’s case manager assisted her to receive needed medications for her mental health diagnosis.
“My case manager helped me through everything and really guided me through all the steps I should take to get the assistance my family needed,” Maggie says.
“Prior to moving into our apartment, my kids always seemed to be upset – angry or crying. Now that we have our own home, their whole disposition has changed and they are much happier.”
Even after moving in, DuPagePads case managers continue to link program participants to resources that enable participants to remain housed and thrive.
Maggie’s youngest Casey, was 3 years old when they moved into their apartment and was struggling with speech development. Through community partnerships, Maggie’s case manager was able to get Casey enrolled in a special needs, full-day pre-school and kindergarten.
Maggie noticed Casey’s improvement, “Now Casey is excited to read to me all the time. The teachers told me Casey is often the first to raise a hand in class with the correct answer and regularly helps classmates.”
Consequently, it was decided that Casey had improved enough to attend a general education first grade classroom.
Casey is thrilled to be attending the same school as the older brother in the fall, and Maggie couldn’t be happier with Casey’s progress. “Without my case manager’s advocacy, Casey might have fallen through the cracks in the education system. DuPagePads has helped my family overcome so many challenges and I can’t thank them enough.”
DuPagePads is the largest provider of Supportive Housing in DuPage County. This program provides 80 apartments to families, individuals and veterans who have been homeless for a year or more and have a disability.
Last fiscal year the Supportive Housing program served 115 individuals including 34 children. As a result of continued support services, 88% of those individuals have had a place to call home for a year or longer.