Need help? If you are homeless and in need of assistance in DuPage County, please call our Access Center at 630.682.3846, option 1 to talk to someone about shelter, or to be referred to one of our community partners for prevention help.

To report any unsheltered homeless individuals or families you observe in your community, please leave a message with the following information: 

  • Your Name
  • Your Contact Information (for possible follow-up)
  • Individual’s/Family’s Name(s)
  • Location (last seen)
If there is an immediate emergency, please always dial 911.

DuPagePads Street Outreach

630.682.3846, option 1 OR Toll Free: 866.682.3846, option 1.

DuPagePads’ Street Outreach team travels out in the community to engage with people who are unsheltered from police departments, businesses, community-based organizations, and concerned citizens, and connect them with shelter and other emergency needs, like water and food, and  blankets and coats in cold weather.

The Street Outreach Team offers emergency supplies, shares information and referrals to community resources, provides case management services and follow-up support, provides advocacy and referral services, and assists with SSI, SSDI, VA benefits, eligible benefits, food stamps, and transportation.

 

Need a safe place to shower, wash your clothes, get a snack, and talk to someone about getting help?

DuPagePads’ Access Center, at 703 W. Liberty Drive in Wheaton, is available Monday through Wednesday, 8:30 a.m. to 3 p.m., Thursday, 8:30 a.m. to 12 p.m., and Friday, 8:30 a.m. – 3 p.m., for people with emergency needs. 

If you are homeless or know someone homeless, please call 630-682-3846 option 1 or email streetoutreach@dupagepads.org

Client Privacy Notice

Access Center

DuPagePads Client Service Center
  • In-person assessments for shelter and housing resources.
  • Showers, lockers and laundry are available along with basic needs.

Hours of Operation
Monday – Wednesday: 8:30 a.m. -3 p.m.

Thursday: 8:30 a.m. -12 p.m.

Friday: 8:30 a.m. -3 p.m.

The solution to end homelessness starts with housing.

Founded in 1985, DuPagePads is the largest provider of interim and permanent housing, coupled with support services in order to help individuals work toward a place to call home. DuPagePads’ vital support services enable the individuals we help to receive case management and life coaching, employment support such as GED courses and job coaching, as well as engagement with employers—effectively stopping the cycle of homelessness.

DuPagePads IS the solution to end homelessness — because when someone believes in you, everything can change.

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