The integrity of DuPagePads relies on the ability to design and execute programs that make a difference in positively changing lives.

To ensure that the organization is operating at the highest levels of quality service delivery, the following steps are taken:

  1. DuPagePads utilizes the Homeless Management and Information System (HMIS), a data system endorsed and required by the DuPage Homeless Continuum of Care, to document all outcomes and measure of the impact of the agency’s housing programs and support services.
  2. DuPagePads evaluates the success of the program by the number of households that obtain and maintain their housing, and by the level of employment, benefits or other resources the tenants gain or increase.
  3. In addition to evaluating data through the HMIS System, DuPagePads facilitates quarterly surveys in all service programs.  Focus groups are held when a service gap has been identified to obtain additional information.

The solution to end homelessness starts with housing.

The solution to end homelessness is more complex than providing individuals with food and shelter. Founded in 1985, DuPagePads is the largest provider of interim and permanent housing, coupled with support services in order to help individuals work toward a place to call home – DuPagePads vital support services enable the individuals we help to receive case management and life coaching, employment support such as GED courses and job coaching, as well as engagement with employers—effectively stopping the cycle of homelessness.

DuPagePads IS the solution to end homelessness — because when someone believes in you, everything can change.